Common People Analytics Metrics

There are a number of common people analytics metrics that organizations use to track employee performance and engagement. Some of the most common metrics include:

• Employee turnover rate
• Employee satisfaction
• Employee engagement
• Employee productivity
• Customer satisfaction

Employee Turnover Rate

The employee turnover rate is a measure of how often employees leave an organization. It is calculated by dividing the number of employees who leave in a year by the total number of employees. A high employee turnover rate can be a sign of problems with employee satisfaction, engagement, or productivity.

Employee Satisfaction

Employee satisfaction is a measure of how happy employees are with their jobs. It is calculated by asking employees questions about their satisfaction with their work, their supervisor, their benefits, and other factors. A high employee satisfaction rate can lead to increased productivity, decreased turnover, and improved morale.

Employee Engagement

Employee engagement is a measure of how involved employees are in their work. It is calculated by asking employees questions about their commitment to their job, their willingness to go the extra mile, and their enthusiasm for their work. A high employee engagement rate can lead to increased productivity, decreased turnover, and improved customer satisfaction.

Employee Productivity

Employee productivity is a measure of how much work employees produce. It is calculated by dividing the total output of employees by the total number of hours worked. A high employee productivity rate can lead to increased profits and improved customer satisfaction.

Customer Satisfaction

Customer satisfaction is a measure of how satisfied customers are with the products or services they receive from an organization. It is calculated by asking customers questions about their satisfaction with the product or service, the customer service they received, and their overall experience. A high customer satisfaction rate can lead to increased sales and improved brand reputation.

By tracking these metrics, organizations can gain a better understanding of how their employees are performing and how they can improve employee performance and engagement.

People Analytics Use Cases

Introduction

Imagine if you were a consultant in Egypt. You had to help your clients improve their people management and achieve their business goals. You had to use people analytics to do that.

What is People Analytics?

People analytics is the use of data, statistics and technology to understand and improve how people work. It can help you answer questions such as:

• How to measure and improve employee performance, engagement and satisfaction? • How to identify the skills gaps and training needs of your workforce? • How to predict and prevent employee turnover and attrition? • How to optimize your hiring process and select the best candidates for each role? • How to design fair and effective compensation and reward systems? • How to foster a culture of collaboration, innovation and diversity among your employees?

Common Misconceptions

How would you measure these aspects of people management? You might think that you need a lot of data, skills, tools and resources to do that. You might think that it is too complex, costly or risky. You might think that it is not for you. But you would be wrong. People analytics is not only for large corporations or tech giants. It is for anyone who wants to understand and improve how people work. It is for you.

Waseet Business Egypt

Waseet Business Egypt can help you measure the common people analytics metrics that can help you improve your people management and achieve your business goals.

Common People Analytics Metrics

Waseet Business Egypt can help you measure employee performance, engagement, satisfaction, turnover and attrition, skills and training, and hiring and selection. These metrics can help you improve your workforce’s productivity, quality, customer satisfaction, retention, and competitive advantage.

Employee performance is measured by their productivity, quality, efficiency, and effectiveness. Engagement is measured by their motivation, satisfaction, loyalty, and advocacy. Satisfaction is measured by their happiness, expectations, needs, preferences, and perceptions. Turnover and attrition are measured by the number of employees who leave the organization voluntarily or involuntarily. Skills and training are measured by the knowledge, abilities, and competencies of employees. Hiring and selection are measured by the quality of candidates recruited and selected.

Waseet Business Egypt can help you measure these metrics using surveys, interviews, assessments, tests, and People Analytics Certifications. By measuring these metrics, you can gain valuable insights into your workforce and make informed decisions about how to improve their performance, engagement, satisfaction, retention, skills, training, and hiring.